Beauty, 8 employees

100% Increase in leads

Goal: Capture leads and respond to enquiries outside of working hours

Beauty

After testing the Voice AI agent we were impressed

68 %

New Leads After Hours
Handled by the Conversational AI agent not admin in hours.

100 %

Increase in Leads
Compare to the previous month

99 %

Response Time Reduction

Was 10 hours now 2 minutes

Changing to a Conversational AI agent

SimplyAI Conversational AI
What it did
Beautician Conversational AI Case Study
  • Instantly responded to treatment questions (from an FAQ database)

  • Captured lead info (name, email, and the preferred appointment slot)

  • Offered pricing estimates based on service selection

  • Routed high-value leads to the clinic manager via email for next-morning follow-up.

About The Beauty Clinic

The Challenge

They operated a busy clinic offering skincare and cosmetic treatments.

Most enquiries came in after hours—especially between 6pm and midnight—when the clinic was closed.

Before AI:

  1. Enquiries via website and Instagram messaging often went unanswered until the next day
  2. Many leads went cold by morning
  3. Admin staff were spending time manually following up leads that never responded

Transformed our Business

Our Voice Ai assistant books our consultants and we get warm leads rather than cold ones to follow up.