What is the ROI of a Speech-to-Speech AI Solution vs Traditional IVR?
Upgrade from Static Menus to Real-Time, Human-Like Conversations
The Business Case for CFOs:
Why AI Speech-to-Speech (S2S) is a Game-Changer
Modern CFOs are focused on driving operational efficiency, increasing customer satisfaction, and generating measurable ROI. Replacing outdated IVR systems with AI-powered S2S IVR delivers all three — with a 10x monthly ROI.
Traditional IVR vs. Speech-to-Speech AI IVR
Key Benefits of S2S AI IVR:
Routing Accuracy: 90-95% vs 65-75%
Natural Dialogue: Multi-intent, emotional voice interacts
Containment Rate: 2x Increase -> up to 80%
Abandonment Rate: Reduced from 25% to 8-12%
Multilingual: AI-driven speech translation
Powerful drag-and-drop Page Editor and Theme Settings.
Tone Detection: Adapts based on caller emotion
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CFO View ROI Calculator Breakdown
ROI Calculation Inputs
Call Volume: 1,000 inbound/month and Agent Escalation Cost is £4 per call
Saving Breakdown
360 calls deflected x £4 = £1,440 - 50 Misroutes avoided x £2 = £100 - 2% churn reduction = £400/month revenue retained, and Admin time savings = £80
Total Monthly Value: £2,020 → £21,840/year
Ready to explore how AI can transform your business? Reach out to our team today.
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